Terms of service

Terms of Service – Venice Collections

Overview

Welcome to Venice Collections. Throughout this site, the terms “we”, “us”, and “our” refer to Venice Collections. We operate this online store using Shopify to provide you with products, services, and a seamless shopping experience.

By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

1. Eligibility & Account

  • You must be of legal age in your country to use our Services.
  • You agree to provide accurate and complete information when placing orders.
  • You are responsible for maintaining your account security and all activities under your account.

2. Products & Accuracy

  • We strive to display products as accurately as possible.
  • Colors and appearance may vary depending on your device.
  • We reserve the right to modify or discontinue products at any time.

3. Orders

  • All orders are subject to acceptance and availability.
  • We may cancel or refuse any order at our discretion.
  • Once confirmed, orders may not be canceled.
  • Returns and exchanges are governed by our Refund Policy.

4. Pricing & Payments

  • Prices may change without notice.
  • Final pricing is confirmed at checkout.
  • Customers are responsible for taxes, shipping, and customs fees.
  • You agree to provide valid payment information.

5. Shipping & Delivery

  • Delivery times are estimates and not guaranteed.
  • We are not responsible for delays caused by couriers or customs.
  • Risk transfers to the customer once the order is shipped.

6. Intellectual Property

All content on this website (logos, images, text, designs) is owned by Venice Collections or its partners and protected by law.
You may not copy or use any content without permission.

7. Third-Party Services

  • We may provide access to third-party tools or links.
  • We are not responsible for their content or performance.
  • Use them at your own risk.

8. Shopify Relationship

Our store is powered by Shopify, but all transactions are between you and Venice Collections. Shopify is not responsible for any purchases made.

9. Privacy

Your data is handled according to our Privacy Policy and Shopify’s policies.

10. User Feedback

  • Any feedback you provide may be used by us without restriction.
  • You must not submit unlawful or harmful content.

11. Prohibited Use

You may not use our Services for:

  • Illegal activities
  • Fraud or misleading actions
  • Violating intellectual property rights
  • Uploading harmful or malicious content

12. Disclaimer

All products and services are provided “as is” without warranties of any kind.
We do not guarantee uninterrupted or error-free service.

13. Limitation of Liability

Venice Collections is not liable for any indirect or consequential damages الناتجة عن استخدام الموقع أو المنتجات.

14. Termination

We reserve the right to suspend or terminate your access at any time if you violate these Terms.

15. Governing Law

These Terms are governed by the laws of the United Arab Emirates (UAE).

16. Changes to Terms

We may update these Terms at any time. Continued use of the site means you accept the changes.

17. Contact Information

Venice Collections
📍 Ajman, UAE
📧 support@venice-collections.com
📞 +971 52 100 5143